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Need help? Browse anonymized and frequently-asked questions from the HTRC help email address below. Submit your own question to Or join us during the third Wednesday of each month at 3 ET for office hours at, where we have a Zoom conference line set-up for you to speak with a friendly expert from HTRC. You can also join office hours by phone using +1-669-900-6833 and meeting ID: 738781267 (International numbers available). 

Upcoming office hours:

  • February 20August 21, 2019March 20
  • September 18, 2019
  • April 17October 16, 2019
  • May 15November 20, 20182019June 19
  • December 18, 20182019

Choosing a tool

Dear HTRC,