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Q4: Do I need an account to use the HTRC and how do I make one?


A: Please join the HTRC User Group mailing list.

  • Please send an email to htrc-usergroup-l-subscribe@listSubscribe here: to subscribe to the list, and then use /sympa/info/ to post questions.l
  • For questions that you want to discuss with us privately, please write to htrc[dash]help[at]hathitrust[dot]org, a list subscribed by HTRC internal staff only.
  • All users are subscribed to a listserv called HTRC-Announce when they create an HTRC Analytics account. Only approved senders can send mail through this list.


A: We welcome your feedback! You can send an email to HTRC Support at htrc[dash]help[at]hathitrust[dot]org. We track support requests in using JIRA, and you can log-in to see your requests and our responses here:


You might also consider attending a workshop. You can find information on future workshops on our calendar.

Or you can ask for further assistance on our mailing lists. See below for more information about signing up.