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A: Please join the HTRC User Group mailing list.

  • Please send an email to to htrc-usergroup-l-subscribe@list.indiana.edu to [dash]usergroup[dash]l[dash]subscribe[at]list[dot]indiana[dot]edu to subscribe to the list, and then use use htrc-usergroup-l@list.indiana.edu to [dash]usergroup[dash]l[at]list[dot]indiana[dot]edu to post questions.
  • For questions that you want to discuss with us privately, please write to htrc-help@hathitrust.to htrc[dash]help[at]hathitrust[dot]org, a list subscribed by HTRC internal staff only.
  • All users are subscribed to a listserv called HTRC-Announce when they create an HTRC Analytics account. Only approved senders can send mail through this list.

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A: We welcome your feedback! You can send an email to HTRC Support at htrc-help@hathitrust.at htrc[dash]help[at]hathitrust[dot]org. We track support requests in using JIRA, and you can log-in to see your requests and our responses here: https://jira.htrc.illinois.edu/servicedesk/customer

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